FAQ
How can I track my order?
Order is usually delivered within 7 days. Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery. If you have any questions or concerns about your order, please don't hesitate to contact our customer service team for assistance.
What is our return policy?
We only offer return if the article is damaged or in case of print falls, video is a must. If there is an issue in size, we offer hassle-free exchange within 7 days of delivery. Please refer to our Returns & Exchanges page for more information.
What do I do in cases of failed delivery?
Incases of delivery attempt failed by courier partners, you will receive communications for next steps basis which we'll reattempt the delivery
How do I get in touch if I have any further questions?
If you have any questions, concerns, or feedback, our customer service team is here to help. You can reach us via email at sceneweebsupport@gmail.com. You can refer to additional details on our 'Contact Us page.
Is there a convenience fee to get a refund?
There is a charge of just Rs. 20/- per product to transfer your refund to your original mode of payment or Bank Account/UPI
How do I determine my size?
To find your perfect fit, please refer to our size guide, which can be found on each product page. If you have any specific questions about sizing, feel free to reach out to our customer service team for assistance.